Both have background in dental sector: Yasmin as a dentist in clinical management and Lakshmi in operations and business management. And this is what makes the perfect tandem for our practice to work; we have all pillars to succeed under control.
From our experience working in different organisations, we realised that the reason why some big dental corporates fail is due to solely focusing on commercial targets and too little emphasis on patient experience, wellbeing, quality of service and feedback. What is the point on doing a ‘big treatment plan’ for a patient and charge them huge amounts of money, if the patient is not going to recommend the service to their friends or family as they are not very happy with their overall treatment at the practice. The patient will not continue their life-long oral journey with the practice, which is what L&Y aim to do, provide patients with their life-long oral health.
We will achieve this by offering all the benefits of a dental corporate: all treatments in the same premises, latest technology and affordable payment plans. In addition, we will keep the best-practice performance: stable team, great experts and putting patient’s best interest first.