FAQ’s
Northwood practice – To book your appointment you can either call us on 0203 325 4581 or email us at info@lydental.co.uk,
City practice – To book your appointment you can either call us on 0207 283 3718 or email us at info@stonehealthclinic.co.uk
or
just follow book your consultation at the top of the page and we will book your appointment at your convenience. We will send you a reminder by text or e-mail before your appointment. If you need to cancel or change your appointment, we will ask you to give us as much notice as possible, at least 48 hours please.
NORTHWOOD OPENING TIMES:
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CITY OPENING TIMES:
| Mon: | 9am–6pm |
| Tue: | 10am–7pm |
| Wed: | 9am–6pm |
| Thu: | 10am–7pm |
| Fri: | 9am–6pm |
| Sat: | Closed |
| Sun: | Closed |
NORTHWOOD PRACTICE
There are plenty of car parking options around Northwood practice. You can park for free for the first 2 hours in Northwood Waitrose supermarket, 2 minutes away from the practice. Alternatively, there are either paid parking bays on the road or paid car parks less than a minute away from the practice.
CITY PRACTICE
Unfortunately, there is no parking facility around City practice, however the practice is only 2 minutes away from Bank underground station.
Yes, we do! Find out more about our payment plans and finance options .
We do have a failure to attend policy where we reserve the right to keep the holding fee of the appointment if you haven’t cancelled with at least 48 hours’ notice.
Sometimes, not having pain does not mean that a problem isn’t present. Gum disease or cavities disease take several years to become painful. By the time they cause pain treatment becomes more difficult, time consuming and more expensive. Having regular check-ups will prevent any potential problems and we will also check for mouth cancer to be on safe side.
We follow all the latest government regulations advice and guidelines regarding equipment, cross infection and decontamination. We take your safety and ours very seriously: all our equipment is properly serviced and maintained and our staff receive excellent regular training to make sure we are compliant.
We accept payments by cash, credit/debit card and we offer finance too!
If you have an emergency call us on 0203 325 4581 for Northwood practice or 0207 283 3718 for City practice. We will do our best to help you.
If the practice is closed and you cannot wait until we open, please follow the instructions of our phone voicemail.
For restorative dentistry such as fillings, crowns and bridges we offer 1 year guarantee, lifetime guarantee on implants (T&Cs apply) and 3 years on implant crowns.
Unfortunately, we cannot give guarantees on root canal treatments.
Dentists are healthcare professionals trained to detect mouth cancer. Mouth cancer can appear in different shapes and can affect all parts of the mouth, tongue and lips. It can appear as a painless ulcer that does not heal normally.
We do a very thorough inspection for mouth cancer at every check-up as we can see parts of your mouth that you cannot see. Mouth cancer kills over 1,700 people in the UK every year. Many of these deaths could be prevented if the cancer is caught early enough.
We take radiation very seriously and although the amount of radiation received from a dental X-ray is extremely small, we will always make sure that you get radiated only when necessary. We use only digital x-rays which have been proven to require less radiation in order to get the images avoiding unnecessary exposure.
It is our aim to always have satisfied patients, to meet your expectations of care and service and to resolve any complaints as efficiently, effectively and politely as possible. If you have a complaint, please email us to practicemanager@lydental.co.uk and our Practice Manager will contact you.